Guides · Deposits and withdrawals · Updated
Verification before your first withdrawal: what is checked, and what is not
Winim777, WinKina and BigKina keep verification simple: no document uploads or selfies to wait on. The name on your account must be your real name, and it must match the bank or mobile money account you withdraw to. Here is how it works and how to get it right the first time.
By the Kina Gaming team · 3 min read
What "verified" means on these sites
- Your registered name is your real name, letters only, as it appears on your bank account. Registration requires it on all three sites.
- Your payout account is in that same name. The sites refuse a withdrawal to any other name.
- One person, one account per site. A second account for the same person breaks the terms and can forfeit bonuses.
- Your phone number is yours. It is used to recover your password and, where a site turns it on, for a one-time code.
Nothing else is collected for a normal withdrawal. A site that asks you to send ID photos over Facebook or WhatsApp is not one of ours.
Where the check happens
The first time you withdraw, the withdrawal page asks you to add a bank or mobile money account. The account name is filled in from your registered name and cannot be edited there; you choose the bank and enter the account number in the bank's format (BSP 13 digits, Kina Bank 8, CellMoni your 8-digit Digicel number). You can hold one account per bank, up to five, and an account number can belong to one player only. If your registered name was left blank at sign-up, the first account you add sets it.
If your bank account is in a different form of your name
This is the common case: the bank has "John K. Kila" and you registered "John Kila", or the bank has a maiden name. Do not try to add the account under the bank's version; the site will stop the payout. Open live chat (the CHAT button on the site, open 24 hours) before you withdraw, explain the difference and ask support to correct your registered name. They will ask a few questions to confirm you are the account holder, then update it. After that the account adds normally.
If the bank account genuinely belongs to someone else, there is no workaround. Open an account in your own name at BSP, Kina Bank or with CellMoni; CellMoni is the quickest route for most players.
Why the rule exists
Paying only to the player's own name is what protects your money if someone learns your password: they cannot send your balance to their account. It is also part of what the NGCB expects from licensed operators. The same rule is why we tell every reader to sign up with their real name from day one; see pay with Kina and withdrawal pending or rejected.
Site guides: Winim777, WinKina, BigKina. Lost your password? Use the forgot-password link with your phone number, or ask live chat, which verifies you before resetting it.
Frequently asked questions
Do I need to upload my ID or a selfie?
No. None of the three sites has a document upload. Verification is your registered name matching the account you withdraw to.
My registered name has a spelling mistake. What now?
Ask live chat to correct it before you add a bank account or withdraw. They verify you first, then update the name.
Can one bank account be used by two players in one family?
No. An account number can be registered to one player per site, and each player must use an account in their own name.
